Zonka Feedback

4.713 Google reviews Gurugram, India
Zonka Feedback's website zonkafeedback.com

The platform for actionable customer feedback in the AI era

Zonka Feedback’s AI Customer Feedback & Intelligence platforms help listen, analyze, act, and improve customer experiences to turn insight into action.

Location
Gurugram
Google rating
4.7 from 13 reviews
Pages live
1,169
Website
zonkafeedback.com
Primary category
Software company

What they do

Services provided

  • 42% Custom Software
  • 29% AI & Data
  • 29% Cloud & DevOps
AI-Native Actionable InsightsClosed-Loop ActionsCX & Insights LeadersLocation & Frontline LeadersFreshdeskCSV ImportSalesforceAPIApp StoreIntercomZendeskPurpose-Built for Enterprise-Scale CX IntelligenceAI Feedback IntelligencePowered by Enterprise-Scale Capabilities

Service names taken from their own website.

What they publish about price

Feedback ManagementAI Feedback IntelligencePowered by Enterprise-Scale CapabilitiesData Security & ComplianceSSO and User PermissionHistorical Data ImportData Hosting & LocalizationTailored Onboarding

They list packages but publish no figures.

Quoted verbatim from their own pricing page, read 2026-10-14. Nothing here is estimated.

What their clients say

  • Case Study Zonka Feedback has been a game changer for us. We’ve managed to increase our NPS by 30%
  • Testimonial We managed to push the app rating one entire star by this logic, and this is, you know, fantastic
  • Case Study Implementing Zonka has been a game-changer for our organization. It has provided us with valuable insights into our customer's experience, allowing us to identify areas for improvement and implement changes that have positively impacted customer satisfaction and loyalty. N B Nachiket Bandekar IT Director
    IT Director
  • Testimonial The platform is simple to use, offers responsive support. It provided insights that highlighted gaps & strengths, creating room for team's growth and guiding improvements

Published on zonkafeedback.com. We have not verified these — they are the agency’s own page, reproduced.

Work they show

How it compares in Gurugram

Against the median of the 1,032 web development companies we hold in Gurugram — not a national average, because that is not the shortlist anyone is building.

Google rating
4.7
4.7
Review count
13
21
Pages live
1,169
21

Zonka Feedback Gurugram median

Rating, review count, categories and location come from this firm’s public Google Business Profile; the technology and page count are read from its live website. A rate is shown only where the firm published one itself. Listing here is not an endorsement, and Gigzman is a competitor. Something wrong? Tell us and we will fix it.

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